Reference

Terms Conditions That Cover Your bigdog247 Account

Before you fund your account via PayPal, Venmo, or Play+ and start placing wagers, these Terms & Conditions set out what we expect from you and what you can expect from us.

Applies to all registered accountsPayPal, Venmo & Play+ coveredState eligibility requiredSubject to change with noticeContact support for questions
bigdog247 Terms Conditions That Cover Your bigdog247 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms exist to protect both sides of the account relationship. Here is how we handle key areas that affect your data, your wallet, and your access.

Account Security Your account is protected by password and identity verification. If we detect unusual activity, we may temporarily restrict access and contact you through your registered email before any funds move.
Data Retention We retain your account and transaction data for as long as required under applicable state and federal law. You may request a summary of data held on your account by contacting support in writing.
Payment Terms Clarity Withdrawal requests tied to PayPal, Venmo, or Play+ are processed after identity verification clears. The terms covering holds, reversal windows, and minimum amounts are detailed in your account cashier section.
Requesting Changes If you believe a term has been applied incorrectly to your account — a payment hold, a wager settlement, or an access restriction — contact support with your account ID and a description of the issue.
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Start a live chat session directly from your account dashboard to ask about a specific term, a payment restriction, or how a rule applies to your situation.
Email Support Send a detailed question about account terms, withdrawal conditions, or eligibility to our support email and we'll respond with a written clarification you can reference.
Help Center Our Help Center carries written explanations of common term clauses — payment rules for PayPal, Venmo, and Play+, and state-eligibility questions are answered there first.

Common Questions About These Terms & Conditions

If something in our Terms & Conditions isn't clear after you read this page, the answers below cover the questions we hear most often from account holders.

Yes. Any deposit or withdrawal made through PayPal, Venmo, or Play+ is governed by these terms alongside the individual payment provider's own policies.

No. Access is available only where state law permits online wagering. It is your responsibility to confirm your state's eligibility before creating or using an account.

We post notice of any material change. Continuing to log in and use your account after that notice is posted means you have accepted the updated terms.

Contact support via email with your account ID. We will provide a written summary of the data we hold and the retention period that applies to your account.

Reach out through live chat or email and include your account ID and the transaction reference. We review disputes against the terms posted at the time the transaction occurred.

Specific sportsbook markets, including NFL point spreads and same-game parlays, may carry additional settlement rules. Those rules are shown at bet placement and are part of this agreement.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.